Customer Support
Site Questions
- How can I join the site?
- Joining the site is easy, just go to the Join Page and you can get instant access to the members section.
- I forgot my Username / Password
- Just go HERE and tell us your email address and your password will be sent to you. If you are still having problems contact us at support@GirlsOnMachines.com
Billing Questions
- Where do I get answers to billing questions?
- Answers to your billing questions can be found at http://www.billingsupport.com
- Can I pay by check?
- Yes, on the Join Page just choose the "Checking Account" option under "Payment Methods".
- How do I cancel my membership?
- We hate to see you go, but should you decide to cancel your membership you may do so at any time by going HERE or by going to www.billingsupport.com
Technical Questions
- What program do I use to watch the videos?
-
All our videos are in WMV format which means that you need to use Windows Media Player to watch them. We use Windows Media Format because the Microsoft Media Player is on every Windows machine and Windows is installed on almost every computer.
We suggest using the latest version of the Windows Media Player (Version 10) which you can download for free from Microsoft HERE.
If you have any other questions about the Windows Media player you can find answers HERE.
- Why do I need to upgrade my version of Media Player?
- Older versions of Microsoft Media Player may not be able to handle the technology used to encode and encrypt our videos. If you are having any problems with the videos we suggest first upgrading your media player to the latest version. This will solve 95% of all problems.
If you still can not view the video contact us at support@NaughtyWorks.com